Shipping policy
At Voyage & Vibe, we are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed on weekends or public holidays.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–12 business days
- Europe: 7–15 business days
- Australia & New Zealand: 7–15 business days
- Rest of the World: 10–20 business days
Delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method. Free shipping may be available on eligible orders during promotional periods.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We're always happy to help.